SHIPPING POLICY
Unending Heights offers shipping throughout all the states of Nigeria. Unending
Heights offers shipments of products on a Not For Resale (NFR) basis in countries
where Unending Heights is not officially registered, provided it is permitted and legal
to do so. If you happen to live outside of Nigeria, please note that, we cannot
guarantee that the package will make it. All international orders are done at the risk
of the customer. Packages that get held up by the local customs in a country is at
the responsibility of the customer. Unending Heights is not liable for Duties, Taxes, or
other fees required for you to receive your package.
All Local shipments (within Nigeria) are sent through a Logistics company and will
take between 1 – 7 days to receive, depending on your location.
International shipments are sent through DHL for international shipping. If a product
is damaged at the time of delivery, you must make a claim within 10 business days by
emailing admin@unendingheights.com
NIGERIA REFUND AND RETURN POLICY
In Nigeria, all sales are final. Returns or exchanges are only accepted on defective
products shipped directly from Unending Heights. If you receive a defective item,
please contact us at +234 708 001 5964 with details of the product and the defect. All
replacements will be issued at Unending Heights’ discretion. Products damaged by
abuse or misuse, and shipping costs are not refundable. Unending Heights is not
responsible for products lost or damaged during shipping.